Frequently Asked Questions

You can invite customers through Outlook/Email, URLs, X, and LinkedIn!

This new platform offers multiple ways to invite customers to your workshop. This flexibility allows you to invite your customers in the easiest way for you. It also gives you the freedom to utilize social media to expand your potential audience and attract more people to your workshops. This how-to will cover several methods you can use to share your workshop events with others. I am sure there are other ways that folks will share with me, and I will update this page as that happens. There are also some social media platforms that I do not have or use, so I won't be able to explain how to use those.

Workshop Event Invite Options: 

1. Outlook Invitation - Email all your potential attendees the URL to your workshop using the email templates located here
2. Share the URL for your workshop.  Each workshop event in the system has a unique URL that can be copy shared out.  This will take your invitees to the page describing your workshop and allow them to register (once they have an account on the system).
   Note: This is the best method, as it allows you to create a more customized invite to each individual, and make it easier for them to respond directly to you if there's an issue. 
3. Invite Friend - Clicking this button allows you to send an invite to several people at the same time. 
   1. Click the Invite Friend button it will open a popup window
   2. In the first box on the right enter your invitees one per line
   3. In the second box enter each person from the first box email address again one per line
   4. Scroll down a bit and you can enter a message that you want sent out to each person
   5. Scroll down a little more and you can click the Invite button to send the invites to the people listed in the previous boxes
4. Sharing via X Post - Click on the X Post button near the top right of your event and it will automatically open X (formally Twitter) in an new tab and fill in the X Post for your to share with your X Friends.  Once you are in X you can just click on the Post button and your post will go out
5. LinkedIn - With linked in you can post it your page like an X Post or you can message individuals directly.
   1. Click on the LinkedIn icon under the description
   2. Your LinkedIn account will open in a new tab and a popup window will display allowing you to post your workshop
   3. For more control over the post you can click the dropdown next your your profile picture in the top left...this will change the popup
   4. Now you can restrict, focus or open up who can see your workshop event post.
   5. If you make changes click the Done button, if not click the Back button
   6. You will be taken back to the original LinkedIn popup window about your post.  When ready click the Post button in the bottom right of the popup.

Feel free to share instructions for other platforms!

Other Related FAQs: 

The "Workshop Infographics" page was created to streamline viewing the results of your workshop(s).  Click "Workshop Events" in the menu, then Click "Workshop Infographic" or visit the following URL - https://ciscosecurityworkshop.com/workshop-events/workshop-infographics 

To increase survey completion, please read the FAQ: How Can I Encourage Attendee Survey Completion?

• To see results. Filter on your Course/Workshop and the exact instance or Group Name. You will be able to see all the results from your workshop and how they compare to those from all other workshop events/groups for that particular Workshop.

To increase survey completion, please read the FAQ: How Can I Encourage Attendee Survey Completion?

Once attendees have completed the survey, you can see the results by completing the steps below:

Course Assessment Survey

1. In the course scroll down to find the first survey (typically called Course Assessment).  Click the link to get into it (click the name Course Assessment)
2. In the blue menu bar near the top look for the link called Responses, and click it.
3. Find the dropdown called Separate Groups, click the drop down and select your course group.  Note you can ONLY see your course groups and no one else's groups
4. You can now view the responses to the Course assessment on the screen.  Note you will need to scroll right in order to see more of the survey results
5. You can also download the result by clicking the Download table data as dropdown and selecting the format you wish then click the Download button

Product Information Request Survey

1. In the course, scroll down to find the Product Information Request survey.  Click the link to get into it (click the name Product Information Request)
2. In the blue menu bar near the top, look for the link called Responses, and click it.
3. Find the dropdown called Separate Groups, click the dropdown, and select your course group.  Note, you can ONLY see your course groups and no one else's groups
4. You can now view the responses to the Course assessment on the screen.  Note, you will need to scroll right to see more of the survey results
5. You can also download the result by clicking the Download table data as dropdown and selecting the format you wish, then click the Download button

Congratulations! You have successfully accessed and downloaded your workshop surveys. 

Other Related FAQs: 

Steps: 

Other Related FAQs: