Frequently Asked Questions

When your event is full (the number of registrants reach the Capacity of the event), users can still register for that event. They will be stored as a registrant with Waiting List status and if someone cancels their registration to open a slot then anyone can register at that time. You will need to monitor your event to see if anyone unregisters for your event so others can register.  Once you have an open slot you will need to notify him/her to register for the event.

You can simply look at the waiting list (go to Workshop Events -> Manage Registrants, filter to get list of users in waiting list), select the person in the list, call them. If they still want to join the event, you if they want to attend still and then change the status from Waiting List to Paid

A proctor has responsibilities for ensuring a workshop runs smoothly:

• Requesting the workshop creation, with specific location, time zone, and start time. Only qualified proctors can request workshop creation.
• Providing the initial presentation at the workshop (optional to have another Cisco employee or partner who is present do this). This provides important information to workshop attendees.
• Managing the logistics of ensuring that workshop attendees can access the workshop.
• Addressing customer questions throughout the workshop.
• Addressing any logistical or technical challenges with executing the workshop, leveraging assistance from workshop support resources.

For more information on qualifying, check the related FAQ How to Qualify as a Proctor

In order to qualify as a proctor for a specific workshop, the Cisco employee or partner must complete the following:

• Attend and participate in the workshop, complete the exercises and knowledge checks as a typical attendee would, and attain a completion certificate.
• Attend and complete the workshop-specific "Train the Trainer" session, and attain a completion certificate.
• Submit a request to the workshop owner group, who will review and assign proctor status. The request should be submitted to the appropriate workshop administrator group mailer for that workshop.

For more information on specific workshops, check out the related FAQ How to Sign Up for Workshops Yourself

Internal and Partner Enrollments

Here are some of the enrollment keys for you to self-register for various workshops in order to go through the lab. Once you successfully complete the workshop you will be automatically enrolled in that workshop's Train the Trainer (TTT).  Once you complete the TTT for that workshop you will be setup as Proctor in that Workshop.  Each workshop is unique and completing one series to not automatically register you into any of the other workshops.  At any time if you want more information about a giving workshop reach out to those involved in the workshop which you can find more information about at by visiting their respective workshops page - https://ciscosecurityworkshop.com/home/available-workshops

Two Examples of Self Enrollment Keys for Cisco Employees and Partners:

• Hybrid Mesh Firewall Design Clinic
  • Automatically enrolled in Train the Trainer after completing HMFDC course
  • https://ciscosecurityworkshop.com/workshops/course/view.php?id=276
  • Enrollment key (Cisco Only) = HMFDC3nrollMe!
  • Enrollment key (Partner) = Partn3r_HMFDC_enroll
• Rapid Incident Response v7 - Internal (Cisco Only)
  • Must complete the RIR7, will automatically enroll in the Train the Trainer upon completion. 
  • https://ciscosecurityworkshop.com/workshops/course/view.php?id=250 
  • Enrollment key (Cisco) = Enroll_rir_v7!
  • Enrollment key (Partner) = Partner_enroll_rir_v7!